郑州市中心医院十大卓越文化理念

  • 供稿:    发布日期:2019/2/19    选择字号:   

     

    文化是组织的精髓和灵魂是发展的总引领。郑州市中心医院历经60余载传承积淀,形成了底蕴丰厚、特色鲜明的医院文化。经归纳整理,凝练出“十大卓越文化理念”,旨在引导全院职工坚定文化自信,增强文化自觉,助推素养提升,实现更大发展。

    Culture is the essence and soul of an organization which plays a leading role in the development. After more than 60 years of inheritance and accumulation, Zhengzhou Central Hospital has formed a rich and distinctive hospital culture. In order to guide the staff of the hospital, strengthen cultural self-confidence, enhance cultural consciousness, boost literacy, and reach the goal of greater development, the Ten Outstanding Cultural Conceptsis sorting out from the culture.

    一、建设国家中心城市标志性医院,做最好的自己

    围绕“健康中国”战略,服务郑州国家中心城市建设实施差异化发展。建设综合实力强大、品牌影响深远、百姓口碑响亮、国内业界认可的国家中心城市标志性医院。弘扬爱院精神将每年的10月21日定为院庆日。做终身学习者,以诚、敬、静、谨、恒为人处事,整合现有资源谋事干事成事。

    . Constructing the national central city landmark hospital and be the best.

        Building a strong comprehensive strength, far-reaching brand influencepeople's loud reputation and domestic industry recognition to be a national central city landmark hospital which according to the Healthy Chinastrategy, serving Zhengzhou national central city construction, and implementing the differentiated development. October 21st will be the annual day of our hospital to carry forward the spirit of the hospital. The staff should be a lifelong learner with Sincerity, Respect, Tranquility, Modesty and Constancy, and integrate existing resources to manage and accomplish things.

    二、病人的需要是第一位的,创最佳体验医院

    以患者利益最大化为出发点。以尊重友善的态度为患者提供专业的医疗服务。共情,让我们彼此信任。

    . The needs of patients come first, construct the best hospital.

    Take the maximization of patients’ interests as the starting point.   In a respectful and friendly manner, we provide professional medical services for patients. Empathy let us trust each other.

    三、践行“简便廉验”,做郑州市民自己的医院

    简:大道至简,即代价最小、效果最好,以品牌技术、特色技术为患者提供简便、高效、创伤小、效果佳的医疗服务。便:就诊便捷、流程优化。廉:人均费用低,患者负担小。验:患者体验最佳化。高效快速的急诊救治体系满足患者的刚性需求;以人为本的门诊服务满足亚急性患者的选择性需求;精准化的健康管理服务为群众提供互动式需求。以“简便廉验”做郑州市民自己的医院,提升患者就医体验,增强人民群众健康获得感。

    . Build Zhengzhou citizens’ own hospital by “Simpleness, Convenience, Inexpensiveness, Experience.

    Simple: the cost is the least, the effect is the best, with brand technology, characteristic technology for patients to provide simple, efficient, small trauma, good effect of medical services. Convenience : better for patients, process optimization. Inexpensiveness : the cost of the per capital is low and the burden of patient is small. Experience: patient experience optimization. Efficient and rapid emergency treatment system meets the rigid needs of patients; People-oriented outpatient services meet the selective needs of subacute patients; Precision health management services to meet the interactive needs of the masses. WithSimpleness, Convenience, Inexpensiveness, Experienceto build Zhengzhou citizens’ own hospital, improve the patient medical experience, enhance the people's sense of health.

    四、创新驱动,紧跟世界技术先进水平

    创新引领未来。以提升急危重症和疑难杂症诊治水平为导向,着力推动内涵建设,以新技术、新业务为引领,开展精准医疗,实施品牌战略,强化重点专科、打造特色专科、提升弱势专科,紧跟国际,贴近前沿。

    . Innovation-driven, closely follow the world's advanced steps.

    Innovation leads the future. Guided by improving the level of diagnosis and treatment of acute and critical diseases, difficult and complicated diseases, it focuses on promoting connotation construction. Guided by new technologies and businesses, it carries out precision medicine, implements brand strategy, strengthens key specialties, creates characteristic specialties and promotes vulnerable specialties. It follows the international trend and stays close to the frontier.

    五、弘扬工匠精神

    大医工匠,崇尚技术。“工匠精神”——敬业、精益、专注、创新、唯美,是职业道德、职业能力、职业品质的集中体现,是工作态度,更是人生态度,代表着一种团队精神气质。大力弘扬工匠精神,为推动医院“品质革命”提供源源不断的动力。

    . Promote the spirit of craftsman

    The spirit of craftsmanship means professionalism, precision, attention, innovation, aestheticism, it is the concentrated embodiment of professional ethics, ability and quality, and furthermore the attitude towards work and life. The spirit of craftsmanship represents a team spirit temperament and provides a source of team power.

    六、强化最佳“时间窗”理念,彰显医院品质

    时间就是心肌,时间就是大脑,时间就是生命!以优化的流程、精湛的技术、无言的配合,让患者在疾病的关键时期得到及时准确救治,赢得生命的黄金时间。

    . Strengthen the best time windowconcept, highlight the quality of the hospital.

    Time is the heart, the brain and the life! With optimized process, exquisite technology and wordless cooperation, patients can be timely and accurately treated in the critical period of the disease to win the golden time of life.

    七、竞争合作精细化,质量安全可持续

    竞争催生活力,合作产生同力。以差异化竞争谋发展。通过优势竞争催生特色专科,通过强化合作实现“1+1>2”效果,通过精细化管理铸炼品牌。以安全为基,以质量为本夯实质量安全可持续发展    体系。

    . Competition and cooperation should be refined, quality and safety should be sustainable.

    Competition generates vitality and cooperation generates synergy. Seek development by differentiation competition. Through competitive advantages, special specialties are born. Through intensified cooperation, the “1+1 > 2” effect is achieved. Through refine management, the brand is cast and refined. Taking safety and quality as the foundation, strengthen the system of quality and safety sustainable development.

    八、来了,就是中心医院人

    这是中心医院人的组织认同和文化共情。中心医院人传承的兼容并蓄的海派优秀文化基因,是我们引以为荣的宝贵财富。医院尊重、关怀每一位职工,提供良好发展平台,致力于以职工满意促医院发展。每一位职工都是医院的梁柱基石,也是医院改革发展成果的共享者和最大受益者,个人利益要始终服从集体利益,与医院共创共荣。

    . Whenever come, you are the central hospital people.

        This is the organizational identity and cultural empathy of the central hospital people. We are proud of the excellent Shanghai cultural genes inherited by central hospital staff, which is the organizational identity and cultural empathy of central hospital staff. The excellent Shanghai cultural genes inherited by Central Hospital staff are the precious wealth. The hospital respects and cares for every employee, providing a good development platform, and is committed to promoting the development of the hospital with employee satisfaction. Every employee is the cornerstone of the hospital, and also the sharer and biggest beneficiary of the reform and development of the hospital. The individual interests should always be subject to the collective interests and create common prosperity with the hospital.

    九、做自媒体时代有影响力的健康管理者

    信息和“大数据”时代,敢用、会用、善用新媒体是时代要求。强化宣传意识和健康管理意识,充分利用自媒体平台,争当医院形象宣传员和有影响力的健康管理者是爱院如家的体现,也是个人社会价值的体现。

    . To be an influential health manager in the era of “We media” .

    It is the requirement of the era to dare, know and make good use of new media in the era of “big data”. To strengthen the awareness of publicity and health management, make full use of “We media” platform, and strive to be a hospital image publicist and an influential health manager is the embodiment of loving the hospital as home, as well as the embodiment of individual social value.

    十、践行6S,实行OKR

    坚持问题导向、目标导向,熟练运用6S和OKR等现代管理工具,实现目标明确、任务清晰、秩序井然、素养提升。

    . Practice 6S, implement OKR

    Adhere to the problem oriented, goal oriented, use 6S, OKR and other modern management tools skillfully to achieve accurate goals, clear tasks, order, quality improvement.

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